Home › Flavours › Rexa 3
Returns and Credit Notes Guide for Freemax Rexa 3
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 3 protects the relationship when something goes wrong.
The Rexa 3 has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Why returns and credit notes matters on the Rexa 3
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 3 |
| Brand | Freemax |
| Category | Flavours |
| Battery | 1300 mAh |
| Output range | 12-80 W |
| Capacity | 2.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa 3 economics actually settle.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (59 units) | Tier 1 | 14-21 days |
| Pallet (1599 units) | Tier 2 | 21-30 days |
| Container (14417 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Rexa 3 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
Related reading
- Freemax Marvos S Buyer FAQ Checklist 2026
- Freemax Galex Max Compliance and Labelling Insights 2026
- Freemax Galex 4 Freight Insurance and Risk Cover for Bulk Buyers
- Freemax Starre GT Distributor Agreement Terms for Bulk Buyers
- New Market Entry Checklist Guide for Freemax Twista Pro
- Freemax Starre 4 Online Listing Optimisation