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How to Source Freemax Rexa 2: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 2 protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Rexa 2, written for people who place repeat orders rather than one off buys.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Why returns and credit notes matters on the Rexa 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 2 |
| Brand | Freemax |
| Category | Flavours |
| Battery | 1300 mAh |
| Output range | 10-30 W |
| Capacity | 4.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Consistency across batches matters more than peak performance for Rexa 2, and returns and credit notes is where inconsistency first appears.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Checklist
- Keep certificates current and filed against the exact model name.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Record the arrival condition with photographs on the day of delivery.
- Review the reorder point after one full selling cycle.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (99 units) | Tier 1 | 7-12 days |
| Pallet (1436 units) | Tier 2 | 7-12 days |
| Container (11313 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Rexa 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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