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Freemax Starre 3 Returns and Credit Notes for Bulk Buyers
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre 3 protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Starre 3.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Why returns and credit notes matters on the Starre 3
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre 3 economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 3 |
| Brand | Freemax |
| Category | Flavours |
| Battery | 800 mAh |
| Output range | 5-25 W |
| Capacity | 1.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Request batch photographs and a packing list prior to shipment.
- Keep certificates current and filed against the exact model name.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (64 units) | Tier 1 | 7-12 days |
| Pallet (739 units) | Tier 2 | 14-21 days |
| Container (15688 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Starre 3 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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