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Freemax Rexa GT Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Rexa GT line.
Distributors reviewing their Rexa GT range usually find that warranty and after sales explains most of the variance in results between accounts.
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa GT economics actually settle.
Why warranty and after sales matters on the Rexa GT
A clear dead on arrival policy removes friction for retail partners.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa GT |
| Brand | Freemax |
| Category | Flavours |
| Battery | 900 mAh |
| Output range | 12-40 W |
| Capacity | 6.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (65 units) | Tier 1 | 14-21 days |
| Pallet (676 units) | Tier 2 | 21-30 days |
| Container (13755 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Rexa GT?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
A short quarterly review of these points will keep the Rexa GT range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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